Privacypolicy

Who are we?

We are Devinita B.V. (85933171). Our website address is https://devinita.nl.

Introduction
Devinita B.V. (hereinafter “we” or “our”) is committed to protecting your privacy. In this privacy policy, we explain how we collect, use, protect and share your personal data when you visit our website, place an order or otherwise interact with us. We process your data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation.

1. What personal data do we collect?
We collect different types of personal data depending on the services you purchase, including:

Identifying information: name, address, phone number, e-mail address
Payment information: data needed to process payments (e.g., credit card information, bank information)
Order information: orders you place through our website, products you have purchased
Age verification: birth records to verify that you are 18 or older (since we sell alcohol)
IP address and data about your use of our website: such as browser type, pages visited, and times of access
Communication data: messages you send us via contact forms or e-mail

2. Why do we collect personal data?
We collect your personal data for the following purposes:

Order Processing: to process your orders, deliver and process payments.
Customer service: to answer your questions and support you in processing your orders.
Communications: to inform you about your order, new products, offers or other information that may be relevant to you.
Age verification: to ensure that you meet the legal age requirements for purchasing alcoholic beverages.
Improving our services: to improve our website and services and to personalize your experience on our website.
Legal obligations: to comply with tax laws and other legal requirements.

3. How do we collect your data?
We collect your personal data through:

Direct communication: when you place orders, contact us through our website, by email, or by phone.
Automated systems: when using our website, we may automatically collect data such as your IP address and browser data through cookies and other tracking technologies.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies (such as web beacons) to enhance your user experience. Cookies are small text files stored on your device to:

Remembering your preferences
Analyze website traffic and improve performance
Show personalized ads (if applicable)

You can refuse or block the use of cookies through your browser settings, but this may affect the operation of the website.

5. How do we protect your data?
We take the protection of your personal data seriously and have taken appropriate technical and organizational measures to protect your data from loss, misuse or unauthorized access. Our website uses Secure Socket Layer ( SSL) encryption to protect your data during transmission. We ensure that only authorized employees have access to your personal data.

6. Sharing of personal data
We share your personal data with third parties only in the following cases:

Payment processors: for handling payments, we use external payment processors such as Mollie payments. These payment processors have their own privacy policies and handle your data in accordance with the AVG.
Shipping partners: we share your information with shipping companies such as PostNL or other delivery services to deliver your orders.
Legal obligations: we may share your data with authorities if required by law, such as for tax purposes or at the request of law enforcement agencies.

7. How long do we keep your data?
We do not retain your personal data longer than necessary for the purposes for which it was collected, or as required by law. Your data is usually kept for as long as necessary for the fulfillment of your order, accounting and tax law obligations, and the protection of our interests.

8. Your Rights
You have several rights regarding your personal data, including:

Right of access: you may request a copy of the personal data we hold about you.
Right of correction: you can request that incorrect or incomplete data be corrected.
Right to deletion: you can request to have your data deleted, unless we are legally required to keep it.
Right to restrict processing: you can request to restrict the processing of your data in certain situations.
Right to object: you can object to the processing of your data, especially if the processing is based on our legitimate interest.
Right to data portability: you can request to receive your personal data in a structured, commonly used and machine-readable format so that you can transfer it to another organization.
Right to withdraw consent: if the processing is based on your consent (e.g., for marketing), you can withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details below. You also have the right to file a complaint with the Personal Data Authority if you believe we are not handling your data properly.

9. Changes to this privacy policy
We reserve the right to change this privacy policy. We will notify you of significant changes via the website or through other appropriate communication channels, such as e-mail. You are advised to consult this privacy policy regularly for the most up-to-date information.

10. Contact
If you have any questions about this privacy policy or the processing of your personal data, please contact us at:

E-mail: Info@devinita.com
Postal address: Noorddammerweg 109-12, 1187 ZS, Amstelveen, North Holland, The Netherlands
Phone number: 06 20347979